Pre-Installation Checks

We're looking forward to helping you get your new cooker installed and ready for its first meal. Before your installation appointment, please take a few moments to read the important information on this page to help ensure everything goes smoothly on the day.

To help our engineer complete the connection safely and efficiently, there are a few checks we ask you to make before their arrival.

Please be aware that we provide a connection-only service, so our engineer will not be able to carry out any additional electrical or remedial work.

If the required installation conditions are not in place when the engineer arrives, they may be unable to complete the installation. In these circumstances, a charge may still apply.

Things to check:
 

Your old cooker

If you have requested disconnection of your existing cooker, our engineer will take care of this for you. Otherwise, please ensure your old cooker has been disconnected before our engineer arrives.
 

Space and access

It is important to double-check the available space in your kitchen to ensure your new cooker will fit correctly and that there is clear access for our engineer to move it safely into position.
 

Connections

Our engineer will provide the cables or hoses required to connect your cooker. However, it is very important that you check your home's existing electrical or gas connections are suitable for the cooker you have purchased.

You can find more information about the connection requirements for your cooker in the pre-installation guides below.

If you are unsure whether your existing connections are suitable, please consult a qualified professional before installation.
 

The hot zone

There are specific areas around your cooker that must be kept clear of combustible materials. This includes anything flammable or not heat-resistant, such as cooker hoods, wooden panelling, wooden shelves, window sills, cupboards, wallpaper, blinds, curtains, plastic trunking, electrical sockets and switches.

You can find more information about hot zone clearances in the pre-installation guides below.
 

Ventilation

If you have purchased a dual fuel cooker, the room where your cooker is being installed must have either a door or a window that can be opened directly to the outside.

If after reading all of the information available on this page, you're still unsure whether your property meets the installation requirements, please contact us at homedeliveries@gdha.com - our team is here and happy to assist.