Stoves respects the privacy of every individual who visits our website. Personal information will be collected only where we expressly request your personal information.
Any personal information that we request will be used for the following purposes only:
To fulfill any service or provide information that you might request, in which case we may disclose information to third parties solely for the purpose of fulfilling your request;
To improve the quality of our website and the services that we provide to you;
To send to you marketing information relating to new products or services or to notify you of changes to our website. This will only be done where you have specifically agreed to be contacted for these purposes using the "opt in" features within our website;
To monitor your use of our website; and
To aggregate statistics about customers, traffic patterns and related site information in an anonymous form.
We will treat your personal information in accordance with the United Kingdom's Data Protection Act 1998. You have the right as an individual to find out what personal information we hold about you and to request that we correct any errors in your personal information. Also, you may request that we do not use your personal information.
What are the benefits to me of Stoves collecting my information?
Collecting this information will help Stoves to achieve the following:
1. to allow Stoves to fulfill services or provide information requested by you;
2. to help us create website content more relevant to you;
3. to make improvements to our website;
4. to assess general trends within the website and its use; and
5. where you have given us your permission, to alert you to new products, special offers, updated information and other new services that Stoves considers to be of interest to you.
How do I "opt out"?
You may opt out of the receipt of our marketing information by selecting the appropriate response on our information request form. If you wish to withdraw your permission at any other time you may do so by contacting Stoves through the 'Contact Us' section of this Website.
How do I amend information about myself?
You may request that we amend any of your personal information that we hold by contacting us using the details set out in the 'Contact Us' section of this Website.
Our cookies do not store personal information and they are used to help improve your experience of our website.
For more information about our cookies please see our list of cookies used on the site in the table below or visit the www.allaboutcookies.org website.
Cookies used on this site
Below is a list of the main cookies used by this site and what each is used for:
Name Cookie description
Used to store information to enhance the overall user experience of this site. This site may use this cookie to remember certain settings and where a user been in the site.
Whilst using this site, we may from time-to-time use content from other external sites, for example a video from YouTube or a map from Google. We may also provide you with the opportunity to share information with others using social networks such as Facebook.
As a result, you may be sent cookies from these other websites. This site does not control these cookies. Please check these third-party websites for more information about the cookies they use.
Third party cookies used on this site include:
This site uses Google Maps to search for our locations. Google Maps is also used to locate the nearest and most relevant locations when customers select an online shopping service.
The following cookies are set by Google Analytics:
Help using this Website
Stoves are committed to making our website accessible to all of our visitors. As such we are continually working to improve the accessibility and usability of our website.
If you have any difficulties viewing our website or have suggestions for improvement, please email: firstname.lastname@example.org or telephone 0844 248 4466.
Changing the Colours and Text Size
You are able to change the colours and text size on our website. For detailed information on how to achieve this please visit the BBC's My Web My Way.
Our website conforms to XHTML 1.0 Transitional and CSS 2.1. This ensures that the web pages and CSS conform to the highest specifications ensuring maximum compliance with assistive technologies and web browsers.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.